Refund policy
Please read our returns and refunds policy carefully.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Eligibility for Returns
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned, including:
- Perishable goods (food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials, flammable liquids or gases
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
A receipt or proof of purchase is required to complete your return.
Please do not send your purchase back to the manufacturer.
Partial Refunds
Only partial refunds may be granted in certain situations, including:
- Books with obvious signs of use
- Opened CDs, DVDs, software, video games, or records
- Items damaged or missing parts not due to our error
- Items returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will notify you by email regarding approval or rejection of your refund.
If approved, your refund will be processed and automatically applied to your original payment method within a certain number of days.
Late or Missing Refunds
- Check your bank account again
- Contact your credit card company
- Contact your bank for processing time
If you’ve done all of this and still have not received your refund, please contact us at info@morningpep.com.
Sale Items
Only regular-priced items may be refunded. Sale items are non-refundable.
Exchanges
We replace items only if they are defective or damaged.
Please email us at info@morningpep.com and send your item to:
Morning Pep
15 Holt Drive,
Stony Point, NY 10980,
United States
Gifts
If the item was marked as a gift and shipped directly to you, you will receive a gift credit once the return is received.
If the item was not marked as a gift, the refund will be sent to the original purchaser.
Shipping
To return your product, mail it to:
Morning Pep
15 Holt Drive,
Stony Point, NY 10980,
United States
You are responsible for return shipping costs. Shipping costs are non-refundable.
If you are shipping an item over $75, we recommend using a trackable shipping service or purchasing shipping insurance.